Do insurance agents need TCPA compliance when calling leads?
Yes. Insurance agents making outbound calls to purchased lead lists are subject to the Telephone Consumer Protection Act (TCPA). Violations carry fines of $500 to $1,500 per call. Insurance is a high-target industry for TCPA litigators because agents rely heavily on purchased lists and cold calling. Scrubbing your list through NumberBroom removes known litigators and validates that numbers are real mobile numbers before you dial.
What is the cost of TCPA non-compliance for insurance agents?
A single TCPA violation can cost $500 to $1,500 per call. Serial TCPA litigators file class action lawsuits that can reach six or seven figures. For an insurance agent dialing 100 numbers from an uncleaned list, even 2 or 3 litigator numbers could mean $3,000 to $4,500 in potential liability. NumberBroom's Base Scrub costs $0.044 per number — scrubbing 100 leads for $4.40 versus risking thousands in lawsuits is not a close decision. The Full Hygiene tier at $0.079/number also adds contact grades so your best leads get dialed first.
What types of insurance lead lists should be scrubbed before dialing?
Medicare Advantage, final expense, life insurance, auto insurance, and health insurance lead lists should all be scrubbed before dialing. These lists are frequently purchased from lead vendors who sell the same data to multiple agencies simultaneously. The recycling of these lists means they accumulate disconnected numbers, landlines, and TCPA litigators. Medicare leads carry particular risk because the demographic overlap with landline users is significant — scrubbing removes them before your agents waste dials.
How does phone scrubbing help Medicare insurance agents specifically?
Medicare lead lists tend to have some of the highest rates of landline numbers in any insurance vertical — often 30 to 50 percent — because the 65-plus demographic historically maintained landlines. Dialing landlines on a mobile outbound campaign wastes agent time and burns through your dialer's capacity. NumberBroom identifies and removes every landline and VoIP number so your Medicare agents are only dialing real mobile numbers that can actually pick up and convert.
Does NumberBroom work with insurance CRMs and dialers?
Yes. NumberBroom works with any insurance CRM or dialer that accepts CSV imports, including AgencyBloc, HawkSoft, EZLynx, GoHighLevel, and power dialers like PhoneBurner and CallTools. Upload your raw lead list as a CSV and NumberBroom returns a clean file with carrier data, line type, and litigator flags in each row. Numbers are normalized to E.164 format for direct import with no reformatting required.
Can insurance agencies use NumberBroom for aged leads?
Yes, and aged insurance leads benefit the most from scrubbing. Aged leads — typically 30 to 180 days old — have the highest proportion of disconnected numbers, reassigned lines, and accumulated litigator numbers because the data has had more time to degrade. Many agencies purchase aged leads at a discount precisely because of this quality drop. Scrubbing before dialing removes the dead weight and makes the remaining contacts significantly more valuable per dial.
How do insurance agencies verify phone numbers in bulk?
Insurance agencies verify phone numbers by uploading their lead list CSV to a bulk validation service. The service checks each number at the carrier level to determine if it is active, identifies the line type (mobile, landline, VoIP), and cross-references against TCPA litigator databases. NumberBroom runs both checks starting at $0.044/row with no monthly subscription or API integration required. Agencies that need deeper lead quality can upgrade to Full Hygiene at $0.079/row for contact grades A–F, activity scores, and name matching. Results are ready in minutes, not hours.