Insurance lead phone verification: protect every dial.

Yes. Insurance agents making outbound calls to purchased lead lists are subject to the Telephone Consumer Protection Act (TCPA). A call that violates the TCPA carries $500 in statutory damages, which a court may raise to up to $1,500 if it finds the violation willful or knowing, and there is no cap on the total. Insurance is a high-target industry for TCPA litigators because agents rely heavily on purchased lists and cold calling. Scrubbing your list through NumberBroom removes known litigators and validates that numbers are real mobile numbers before you dial. Calling consumers on the National Do Not Call Registry is a separate rule, and registry access runs through your own Subscription Account Number: link yours and NumberBroom checks the federal Registry free on lists of up to 1,000 numbers.

A call that violates the TCPA carries $500 in statutory damages, which a court may raise to up to $1,500 if it finds the violation willful or knowing, and there is no cap on the total. Serial TCPA litigators file class action lawsuits that can reach six or seven figures. For an insurance agent dialing 100 numbers from an uncleaned list, one violating call to each of 2 or 3 litigator numbers starts at $1,000 to $1,500 in statutory damages, and reaches $3,000 to $4,500 if a court finds the calls willful or knowing, before any legal fees. NumberBroom charges $0.20 per number -- $20 covers 100 leads -- against thousands in potential lawsuit exposure. That is not a close decision.

Medicare Advantage, final expense, life insurance, auto insurance, and health insurance lead lists should all be scrubbed before dialing. These lists are frequently purchased from lead vendors who sell the same data to multiple agencies simultaneously. The recycling of these lists means they accumulate disconnected numbers, landlines, and TCPA litigators. Medicare leads carry particular risk because the demographic overlap with landline users is significant -- scrubbing removes them before your agents waste dials.

Medicare lead lists tend to have some of the highest rates of landline numbers in any insurance vertical, often a large share of the list, because the 65-plus demographic historically maintained landlines. Dialing landlines on a mobile outbound campaign wastes agent time and burns through your dialer's capacity. NumberBroom identifies and removes every landline and VoIP number so your Medicare agents are only dialing real mobile numbers that can actually pick up and convert.

Yes. NumberBroom works with any insurance CRM or dialer that accepts CSV imports, including AgencyBloc, HawkSoft, EZLynx, GoHighLevel, and power dialers like PhoneBurner and CallTools. Upload your raw lead list as a CSV and NumberBroom returns a clean file holding only the rows that passed, with line type, carrier, activity score and scrub status appended. Litigator matches are removed rather than flagged, and every column you uploaded is kept as it was, so the file imports straight back into the dialer it came from.

Yes, and aged insurance leads benefit the most from scrubbing. Aged leads -- typically 30 to 180 days old -- have the highest proportion of disconnected numbers, reassigned lines, and accumulated litigator numbers because the data has had more time to degrade. Many agencies purchase aged leads at a discount precisely because of this quality drop. Scrubbing before dialing removes the dead weight and makes the remaining contacts significantly more valuable per dial. To re-check an aged list you already scrubbed, use Scrub again in your dashboard; there is nothing to upload.

Insurance agencies verify phone numbers by uploading their lead list CSV to a bulk validation service. The service checks each number at the carrier level to determine if it is active, identifies the line type (mobile, landline, VoIP), and cross-references against TCPA litigator databases. NumberBroom runs both checks at $0.20 per number, with no monthly subscription or API integration required. A number that appears twice in a list is checked and charged once; on Scrub + Grade, every row is graded and charged. Numbers on your own do-not-call list in Settings, such as people who asked you to stop calling, are removed first while you are signed in, and you are not charged for them. Results are ready in minutes, not hours.